Wellness clinics, run as programs, not one-offs.
IV, hormone, weight-loss and longevity clinics win on speed of response and on keeping people in a program. We build the intake, follow-up and content that make both happen, inside the ad rules that apply to health offers.
The highlighted stages are where wellness practices most often lose patients.
- 01Found
Social, search and reviews
- 02Enquires
AI front desk and missed-call text-back
- 03Books
Online scheduling and digital intake
- 04Shows
Reminders and confirmations
- 05Proceeds
Consult-to-treatment follow-up
- 06Returns
Recall, memberships and reactivation
What we see in wellness practices, and what we install.
Slow replies to hot enquiries
Someone fills out a form at 9pm ready to start. By the time the clinic replies the next afternoon, they have booked elsewhere.
Instant response by text and email, a few qualifying questions, and a booking link or a call-back slot within minutes.
Intake that stalls onboarding
Paper forms, lab orders and consult scheduling happen in separate steps, and patients drop out somewhere in the middle.
Digital intake and scheduling automations that move each patient through forms, labs and consult in order, with reminders at every step.
Sessions instead of programs
Patients buy one drip or one visit at a time, so revenue depends on them remembering to come back.
Program and membership packaging, check-ins between visits, and reactivation when someone falls off the schedule.
Ads rejected for health claims
Accounts get flagged, campaigns are paused, and the clinic stops advertising rather than risk the account.
Education-led ads and landing pages written around each platform's health and weight-loss policies, approved by your clinical team.
The five services, for wellness practices.
Take the one that fixes your biggest leak first, or let one team run all five as a single system.
Social Media
A content engine your front desk does not have to run.
Education-first content on how your programs work, what to expect at a visit and who your providers are, without outcome claims.
Marketing & Growth
Paid, search and reputation, measured to the booked appointment.
Policy-aware paid campaigns, local search, and landing pages per program with tracking to consult booked.
Operations & Automations
The follow-up your team means to do, done every time.
Instant enquiry response, digital intake, lab and consult scheduling, between-visit check-ins and reactivation.
Custom Development
Software shaped around how your practice actually runs.
A patient app or portal for program progress, scheduling and messages, and dashboards for program retention.
Go-to-Market
Launch the next location, service line or membership properly.
Program and membership design, pricing, and launches of new services or locations.
Health claims stay with your clinicians
Weight-loss, hormone and longevity offers sit under strict ad policies. We write education-led content and leave medical claims to your clinical team, who approve every piece. No ad approval is guaranteed.
Diagnose first. Then build what matters.
Diagnose
We look at your calls, ads, booking flow, recall and reviews before recommending anything.
Plan and scope in writing
A written plan with scope, timeline and price, agreed before any work starts.
Build
We build in accounts you own: ad accounts, CRM, domains and automations.
Run and report weekly
Plain numbers every week: enquiries, bookings, shows, and what we are changing next.
Wellness questions we get
Apply to work with us.
We take on a small number of practices at a time. Tell us where you are and we will tell you what we would fix first.